Privacy Policy

Information Collected and Processed Test Registration and Services.

The Evaluation Systems group of Pearson, a business of NCS Pearson, Inc. ("Pearson"), respects your privacy. This Privacy Policy applies to personal information that Pearson may collect or process in providing testing registration and testing services as a service provider to the Commission on Teacher Credentialing ("Client").

Purpose of Collecting Personal Information. Pearson collects personal information about examinees (a) to perform test registration and collect payment for the test registration fees; (b) to communicate with the test examinee about the test registration, test process, and test results on behalf of the Client; (c) to administer and score the test and prepare and communicate test results reports to the Client, the test examinee, and the examinee's designated reporting institution; and (d) to otherwise communicate with test examinees related to the test. Providing personal information is voluntary but necessary if the examinee wishes to register for and take the examination. Pearson may use the information you provide to contact you related to your test registration, or with regard to other test-related information or other opportunities for participation in other testing related studies or activities. If you do not wish to be contacted regarding these opportunities, please contact us at es-postmaster@pearson.com.

Personal Information Collected at the Time of Registration. The personal data that Pearson collects or receives in registering a test examinee may include name, address, email address, phone number, fax number, Social Security or other government-issued identification number, credit/debit card information, language, date of birth, employment information, previous examination history, and educational information, including educational institutions attended. In addition, Pearson collects information about the examinee's designated reporting education institution—the educational institution specified by the test examinee to receive the test results.

Personal Information Collected at the Time of Testing. Depending upon test security requirements, Pearson may collect your signature, photographic image, and fingerprint, thumbprint, or palmprint manually or digitally when you arrive at the testing center to take the test. In addition, test examinees may be monitored and audio- and videotaped while taking the test. When the test is administered to you, Pearson collects and scores your test responses and then derives test scores and generates a report about your test results.

Protection of Personal Information. We use reasonable precautions to protect personal information from unauthorized use, access, disclosure, alteration, or destruction. These precautions include appropriate physical, electronic, and managerial procedures. We provide a secured transmission method for the electronic transmission of credit/debit card and Social Security number information.

Transfer of Information to the Client and the Reporting Institution. By registering for a test through Pearson, you consent for your personal information (with the exception of your debit/credit card information) to be transmitted by Pearson to the Client and to the reporting education institution that you specify. Please contact the Client or the reporting education institution for information about how they may use your personal information if you have questions about their privacy policies and practices.

Other Transfer of Information. In addition to transmitting certain personal data about you to the Client and the reporting education institution that you specify, we may disclose personally identifiable information (a) in response to a subpoena, court order, or legal process, to the extent permitted and required by law; (b) to maintain test security and integrity, to address violations of law, and/or to protect your security or the security of other persons, consistent with applicable law; (c) in connection with a sale, joint venture, or other transfer of some or all of the assets of Pearson; (d) to organizations who are working as contractors or agents of Pearson and who are committed or obliged to protect your privacy in a manner consistent with this Privacy Policy; and (e) as required by the Client. By registering for the test, you give your consent for your personal information to be transmitted in the situations outlined above. This website does not participate in any "Do Not Track" frameworks that would allow us to respond to signals or mechanisms from you regarding the collection of your personal information.

Information Access and Corrections. To correct the personal information that we collect at the time of registration, please contact us by email.

Resolution of Concerns. If you have questions or concerns about this Privacy Policy or how we have handled personal data, please contact us at es-postmaster@pearson.com.

Aggregation of Non-Person-Specific Data. Pearson may statistically aggregate in non-person-specific form test responses and other information collected in the test registration and delivery process and may transfer this information to the Client. Such aggregated non-person-specific information may be used for quality control, operations management, and security and to enhance, develop, or improve testing processes, testing services, and tests.

Information from Children

This website and our testing services are not directed to children or anyone under the age of thirteen (13). Pearson will not, through this website or through its test registration and administration process, knowingly collect, maintain, or use any personally identifiable information about anyone under the age of thirteen (13).

Information Received from Internet Service Providers Through This Website

This website receives information that is automatically generated by a user's Internet service provider (ISP). This information may include the IP address (a number automatically assigned to a computer by the ISP); the associated URLs; domain types; the browser type used to access our site; the country, state, and telephone area code; the location of the ISP's servers; the pages of our site that the user views during the visit; any search terms entered on this site; and the user's website address and email address. This information may be collected for system administration purposes, to gather broad demographic information, and to monitor the level of activity on the site. Pearson does not link IP addresses to personally identifiable information; however, we reserve the right to link IP addresses and other information supplied by the ISP to personally identifiable information in order to protect the integrity of our system and for security purposes.

Cookies

Cookies are small text files that a website transfers to your computer's browser. We use cookies to measure traffic patterns, personalize content, and control security. The cookies we use supply non-personally-identifiable information, but they may identify your computer, browser, and Internet specifications.

Transmission of Information

The Internet is a global environment. By using this website and sending information to us electronically, you consent to electronic transmission of any data that you may choose to supply us. Information transmissions to this site and emails sent to us may not be secure. Given the inherent operation and nature of the Internet, all Internet transmissions are done at the user's own risk.

Links to Other Sites

This website may contain links to other websites on the Internet that are owned and operated by third parties, or by Pearson or its affiliates. The information practices of those websites are not covered by this Privacy Policy, but by their own terms and policies, which you should read carefully. These other sites may send their cookies to users, collect data, or solicit personal information. This Privacy Policy applies only to information collected or received in connection with testing registration and services for the Client. This Privacy Policy is not intended to apply to other Pearson websites, or other types of information which may be subject to different privacy policies.

Changes to This Privacy Policy

We reserve the right to change the terms of this Privacy Policy from time to time by posting an updated Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes or updates. This Privacy Policy is effective as of January 6, 2014, at 5:00 p.m. EDT.

How to Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at es-postmaster@pearson.com.

Updated September 18, 2018

This Privacy Notice ("Notice") explains how personal information will be used by the Evaluation Systems group of Pearson, a business of NCS Pearson, Inc. ("Pearson") as a data processor to the California Commission on Teacher Credentialing (CTC) ("Client"). It covers the handling of personal information by Pearson collected or processed for the purposes of providing test registration and testing services associated with the California Educator Credentialing Assessments. In this Notice we call test registration and testing services our "Service(s)."

What personal information do these Services collect?

The personal data Pearson collects or receives about you in providing these Services may include:

  • first name,
  • last name,
  • address,
  • email address,
  • phone number and/or fax number,
  • gender
  • race/ethnicity
  • assessment
  • Social Security number or other government-issued identification number,
  • credit/debit card information,
  • language,
  • date of birth,
  • preparation program/institution affiliation, and
  • Educational information including educational institutions you attended and the educational institution you have specified to receive your test results ("reporting institution".
  • Internet Service Provider (ISP) Information including: IP address, URL's, domain types, browser type used to access the site, and location of the ISP's servers, pages visited by you while on our site, search terms entered by you on the site, your website and email address. This information may be collected for administration purposes, to gather demographic information, and to monitor activity levels on the site. IP addresses are not linked to personally identifiable information; however we reserve the right to link IP addresses and other information supplied by the ISP to personally identifiable information in order to protect the integrity of our system and for security purposes.

In addition to the information detailed above, at the time of your paper- or computer-based test, depending on the specific test and testing center security requirements, Pearson may also collect: your signature, photographic image, and biometric data including your fingerprint, thumbprint, or palmprint, either manually or digitally, when you arrive at the testing center. During your test, you also may be audio and/or videotaped.

After you have completed your test, Pearson also collects your test responses, derives your tests scores and generates a report about your test results.

This website and our Services are not directed to children or anyone under the age of thirteen (13). Pearson will not, through this website or through its test registration and administration process, knowingly collect, maintain or use any personally identifiable information about anyone under the age of thirteen (13).

How and why does the Service collect my personal information?

Pearson collects personal information provided by you for purposes of registering, taking and reporting the results of the examinations related to these Services for a variety of reasons:

  • To perform test registration and collect payment for test registration fees;
  • To communicate with you about the test registration, test process, and test results on behalf of the Client;
  • To administer, score and prepare test results;
  • To communicate test results reports to you, the Client and your specified reporting institution;
  • To improve products and services.

In addition, Pearson may use the information you provide to contact you with regard to other test-related information or other opportunities for participation in other testing related studies or activities. If you do not wish to be contacted regarding these opportunities, please contact us at es-postmaster@pearson.com.

What is the legal basis for Pearson using my personal information?

Pearson is processing your personal information with your consent and in order to fulfill our contract obligations to the Client. Providing personal information to register and take the examination covered by this Notice is voluntary. By reading and acknowledging this Notice and registering for the Services associated with this Notice, you consent to have your personal information transmitted and processed in accordance with this Notice.

Will Pearson share my personal information with anyone else?

We will never sell your personal information. We may disclose and share your personal information, including:

  • To the Client and your specified Reporting Institution; and/or
  • With relevant third parties (such as law enforcement agencies, your employer or educational institution) if we reasonably believe you may be in breach of the law (e.g., in response to a subpoena, court order, or legal process, to the extent permitted and required by law); and/or
  • To maintain test security and integrity, and/or to protect your security and safety and the security and safety of other persons, data, assets and systems, consistent with applicable law; and/or
  • In connection with a sale, joint venture or other transfer of some or all of our company or assets, subject to the commitment of the acquiring entity to comply with this Notice; and/or
  • With our contractors, agents, or service providers who are committed and required to implement appropriate technical and organizational measures to protect your privacy consistent with applicable law and this Notice; and/or
  • In other situations with your consent or as required by the Client.

We also use personal information in aggregate form (so that no individual user is identified by name) to identify types of users, test responses and other information, audit and analyze how our Services are used, to help with strategic development of our Services, to conduct quality control, operations management, and to develop or enhance security and testing processes, services and tests. This information may also be shared with the Client.

What is Pearson's applicable Cookie policy for these Services?

Cookies are small text files that a website transfers to your computer's browser. We use cookies to measure traffic patterns, personalize content, and control security. The cookies we use supply non-personally-identifiable information, but they may identify your computer, browser, and Internet specifications.

What rights do I have?

If you would like to correct the personal information that we collect at the time of registration, please follow the process here: http://www.ctcexams.nesinc.com/PageView.aspx?f=HTML_FRAG/CAKB_UpdatingYourAccount.html

If you have questions or concerns about this Notice or how we have handled your personal data, please contact us at es-postmaster@pearson.com.

Will Pearson send my personal information to another country?

The Services associated with this Notice are hosted within the United States. The internet is a global environment. By using this website and sending information to us electronically, you consent to the electronic transmission of any data that you may choose to supply. Information transmissions to this site and emails sent to us may not be secure. Given the inherent operation and nature of the Internet, all Internet transmissions are done at the user's own risk.

Links to other sites

This website may contain links to other websites on the Internet that are owned and operated by third parties, or by Pearson or its affiliates. The information practices of those websites are not covered by this Privacy Policy, but by their own terms and policies, which you should read carefully. These other sites may send their cookies to users, collect data, or solicit personal information. This Privacy Policy applies only to information collected or received in connection with test registration and services for the Client. This Privacy Policy is not intended to apply to other Pearson websites, or other types of information which may be subject to different privacy policies.

Changes to this Notice

We may update this Notice from time to time. We will always include the date of a new version so that you know when there has been a change.

Contacting Pearson

If you have any questions or concerns about this Notice, please do not hesitate to contact us at es-postmaster@pearson.com.

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