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Test information, registration, admission tickets, video assessments, alternative arrangements, test results, forms, or locked out of your account

Contact: Evaluation Systems

Mail
(Test Program)
Evaluation Systems group of Pearson
P.O. Box 340880
Sacramento, CA 95834-0880
Phone
CBEST
(800) 262-5080 or (916) 928-4001
CPACE
(866) 496-7314 or (916) 928-4048
CSET
(800) 205-3334 or (916) 928-4003
CTEL
(866) 851-3815 or (916) 928-4002
NES
(800) 778-5315
RICA
(888) 793-7999 or (916) 928-4004

Availability

  • 9:00 a.m.–5:00 p.m. Pacific time, Monday–Friday
  • 6:30 a.m.–10:00 a.m. Pacific time, Saturday paper-based test dates only
    (Automated Information System available 24 hours daily)

Live customer support will not be available during the following holidays:

Jan 2, 2017
Jan 16, 2017
May 29, 2017
Jul 3–4, 2017
Sep 4, 2017
Nov 23–24, 2017
Dec 25, 2017

Fax
(866) 483-6460 or (916) 928-6110
Computer-based test appointment scheduling

Contact: Pearson VUE

Phone
(800) 989-8532

Mon–Fri: 5:00 a.m.–5:00 p.m. Pacific time
Sat: 5:00 a.m.–2:00 p.m. Pacific time
2016 Pearson VUE Holiday schedule:
Sep 5, 2016, Open 6 a.m.–2 p.m. Pacific time
Nov 11, 2016, Open full day
Nov 24, 2016, Closed all day
Nov 25, 2016, Open 6 a.m.–2 p.m. Pacific time
Dec 26, 2016, Closed all day
California credentialing or testing policies

Contact a credential analyst at your California college, university, county office of education, or school district or submit your questions to:

Commission on Teacher Credentialing (CTC)

Mail
State of California
Commission on Teacher Credentialing

Examinations Unit
1900 Capitol Avenue
Sacramento, CA 95811-4213
Phone
(916) 322-4974
12:30 p.m.–4:30 p.m. Pacific time, Monday–Friday, excluding holidays

The CTC does not discriminate on the basis of race, color, national origin, gender, religion, age, sexual orientation, or disability in employment or in the provision of services.

Nevada credentialing or testing policies

Contact the Nevada Department of Education (DOE):

Mail

Nevada Department of Education
Northern Office

700 E. Fifth Street
Carson City, NV 89701

Nevada Department of Education
Southern Office

9890 S Maryland Pkwy, 2nd Floor
Las Vegas, Nevada 89183

Phone

Nevada Department of Education
Northern Office

(775) 687-9200

Nevada Department of Education
Southern Office

(702) 486-6458



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