Withdraw a Registration

Computer-Based Testing

If after registering for a test you would like to withdraw the registration you may do so as indicated below.

• If you have not yet scheduled your test appointment: Submit a withdrawal request through your account.
• If you have already scheduled your test appointment:
1. First, cancel your test appointment at least 24 hours before your scheduled testing time. To cancel your test appointment, sign in to your account, select Reschedule, and follow the instructions provided.
2. After canceling your test appointment, submit a withdrawal request through your account.

If you are scheduled to take more than one subtest or test section, the cancellation of the test appointment and withdrawal of the registration will apply to all subtests or sections.

For information about refund eligibility, review the Withdrawal/Refund Policy for Computer-Based Testing.

Video Assessment

• RICA Video Performance Assessment

If you have registered for the RICA Video Performance Assessment and have not yet submitted your materials for scoring you may withdraw your registration and receive a full refund.

For information about refund eligibility, review the Withdrawal/Refund Policy for the RICA Video Performance Assessment.

CalAPA Withdrawal/Refund Policy

If you have registered for the CalAPA, have not yet submitted a cycle for scoring, and would like to withdraw your registration for that cycle, you may do so by logging in to your account, selecting Current Registrations, then Withdraw, and following the instructions provided.

If you have not yet submitted your cycle for scoring and request to withdraw your registration, you are eligible for a full refund if the request is made within one year of your registration date. Your refund will be issued by Evaluation Systems as a credit to your credit card account. In most cases, your refund will be issued by Evaluation Systems within one week of your request; however, some requests may take additional time to resolve. If you do not withdraw before the one-year window has expired, you will not receive a refund or credit of any kind. If you applied a voucher toward registration fees, the amount of the voucher will not be refunded.

Once you withdraw your registration, you will no longer be able to view or edit any materials you may have uploaded for scoring. If you want to retain a copy of any of these materials, be sure to save your files prior to withdrawing your registration. If you choose to complete the cycle in the future, you will need to re-register and pay the applicable registration fee.

CalTPA Withdrawal/Refund Policy

If you have registered for the CalTPA, have not yet submitted a cycle for scoring, and would like to withdraw your registration for that cycle, you may do so by logging in to your account, selecting Current Registrations, then Withdraw, and following the instructions provided.

If you have not yet submitted your cycle for scoring and request to withdraw your registration, you are eligible for a full refund if the request is made within one year of your registration date. Your refund will be issued by Evaluation Systems as a credit to your credit card account. In most cases, your refund will be issued by Evaluation Systems within one week of your request; however, some requests may take additional time to resolve. If you do not withdraw before the one-year window has expired, you will not receive a refund or credit of any kind. If you applied a voucher toward registration fees, the amount of the voucher will not be refunded.

Once you withdraw your registration, you will no longer be able to view or edit any materials you may have uploaded for scoring. If you want to retain a copy of any of these materials, be sure to save your files prior to withdrawing your registration. If you choose to complete the cycle in the future, you will need to re-register and pay the applicable registration fee.

Candidates who registered for, but no longer need to take CalTPA under California Senate Bill 114 (Chap. 48, Stats 2023) may be eligible for a full refund of their assessment fee (also see PSA 23-05 ). Learn more about refund eligibility and the refund process.

Education Specialist CalTPA Withdrawal/Refund Policy

If you have registered for the Education Specialist CalTPA, have not yet submitted a cycle for scoring, and would like to withdraw your registration for that cycle, you may do so by logging in to your account, selecting Current Registrations, then Withdraw, and following the instructions provided.

If you have not yet submitted your cycle for scoring and request to withdraw your registration, you are eligible for a full refund if the request is made within one year of your registration date. Your refund will be issued by Evaluation Systems as a credit to your credit card account. In most cases, your refund will be issued by Evaluation Systems within one week of your request; however, some requests may take additional time to resolve. If you do not withdraw before the one-year window has expired, you will not receive a refund or credit of any kind. If you applied a voucher toward registration fees, the amount of the voucher will not be refunded.

Once you withdraw your registration, you will no longer be able to view or edit any materials you may have uploaded for scoring. If you want to retain a copy of any of these materials, be sure to save your files prior to withdrawing your registration. If you choose to complete the cycle in the future, you will need to re-register and pay the applicable registration fee.