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California Educator Credentialing Examinations

Contact Us

You may register or withdraw through your account.

If you need additional assistance, contact customer service:

Mail
(Test Program)
Evaluation Systems group of Pearson
P.O. Box 340880
Sacramento, CA 95834-0880
Phone
CBEST
(800) 262-5080 or (916) 928-4001
CPACE
(866) 496-7314 or (916) 928-4048
CSET
(800) 205-3334 or (916) 928-4003
CTEL
(866) 851-3815 or (916) 928-4002
NES
(800) 778-5315
RICA
(888) 793-7999 or (916) 928-4004

Availability

  • 9:00 a.m.–5:00 p.m. Pacific time, Monday–Friday
  • 6:30 a.m.–10:00 a.m. Pacific time, Saturday paper-based test dates only
    (Automated Information System available 24 hours daily)

You may schedule, reschedule, or cancel your registration through your account.

If you need additional assistance, contact VUE:

Phone
(800) 989-8532

Mon–Fri: 5:00 a.m.–5:00 p.m. Pacific time, excluding holidays
Sat: 5:00 a.m.–2:00 p.m. Pacific time, excluding holidays
Mail
(Test Program)
Evaluation Systems group of Pearson
P.O. Box 340880
Sacramento, CA 95834-0880
Phone
CBEST
(800) 262-5080 or (916) 928-4001
CPACE
(866) 496-7314 or (916) 928-4048
CSET
(800) 205-3334 or (916) 928-4003
CTEL
(866) 851-3815 or (916) 928-4002
NES
(800) 778-5315
RICA
(888) 793-7999 or (916) 928-4004

Availability

  • 9:00 a.m.–5:00 p.m. Pacific time, Monday–Friday
  • 6:30 a.m.–10:00 a.m. Pacific time, Saturday paper-based test dates only
    (Automated Information System available 24 hours daily)

To request alternative testing arrangements:

  1. Review the Alternative Testing Arrangements section of this website
  2. Register for your test
  3. Submit your alternative testing arrangements request form, including all required documentation
Mail
(Test Program)
Evaluation Systems group of Pearson
P.O. Box 340880
Sacramento, CA 95834-0880
Phone
CBEST
(800) 262-5080 or (916) 928-4001
CPACE
(866) 496-7314 or (916) 928-4048
CSET
(800) 205-3334 or (916) 928-4003
CTEL
(866) 851-3815 or (916) 928-4002
NES
(800) 778-5315
RICA
(888) 793-7999 or (916) 928-4004

Availability

  • 9:00 a.m.–5:00 p.m. Pacific time, Monday–Friday
  • 6:30 a.m.–10:00 a.m. Pacific time, Saturday paper-based test dates only
    (Automated Information System available 24 hours daily)

Contact a credential analyst at your California college, university, county office of education, or school district or submit your questions to:

Commission on Teacher Credentialing (CTC)

Mail
State of California
Commission on Teacher Credentialing

Examinations Unit
1900 Capitol Avenue
Sacramento, CA 95811-4213

The CTC does not discriminate on the basis of race, color, national origin, gender, religion, age, sexual orientation, or disability in employment or in the provision of services.

Contact the Nevada Department of Education (DOE):

Mail

Nevada Department of Education
Northern Office

700 E. Fifth Street
Carson City, NV 89701

Nevada Department of Education
Southern Office

9890 S Maryland Pkwy, 2nd Floor
Las Vegas, Nevada 89183

Phone

Nevada Department of Education
Northern Office

(775) 687-9200

Nevada Department of Education
Southern Office

(702) 486-6458

Live customer support will not be available during the following holidays:

Jan 1, 2018
Jan 15, 2018
May 28, 2018
Jul 4, 2018
Sep 3, 2018
Nov 22–23, 2018
Dec 24–25, 2018

To contact customer support for the NES tests, please visit www.nestest.com/Contacts.aspx opens in a new window

To contact customer support for the WEST Latin test, please visit www.west.nesinc.com/Contacts.aspx opens in a new window

Beginning October 9, 2018, candidates will use this site to access preparation materials and to register for the assessments and access the ePortfolio system. Program contact information will be available here when registration opens on October 9.

For questions about California Credentialing Requirements, contact your program coordinator or submit your questions to:

Commission on Teacher Credentialing (CTC)

Email

California Administrator Performance Assessment (CalAPA): calapa@ctc.ca.gov

California Teaching Performance Assessment (CalTPA): caltpa@ctc.ca.gov

Mail
State of California
Commission on Teacher Credentialing

Examinations Unit
1900 Capitol Avenue
Sacramento, CA 95811-4213